Our Story
Here at Nino Pet Shop, we believe that every pet deserves to be treated with the utmost care and attention. Our brand and our story have a very special inspiration: Nino, our mascot and the real star of the show.
Nino is an incredibly beloved, sweet-natured, and affectionate little dog the sort who brightens up any room and wins the heart of everyone he meets. It was precisely our love for him, alongside our constant search for items that would bring more comfort and joy to his daily routine, that motivated us to create this shop.
Nino Pet Shop was founded with the goal of offering a more human shopping experience: no-nonsense, clear information, and genuine support.
We know that online shopping requires trust, which is why we strive for complete transparency regarding delivery times, shipping, policies, and customer service.
We are committed to three core pillars:
1) Curation — Carefully selected products to meet diverse needs and styles.
2) Clarity — Straightforward information so you can make decisions with confidence.
3) Support — Assistance available before, during, and after your purchase.
We are constantly refining our processes and improving the experience so you can shop with greater confidence and peace of mind.
Customer Service Channels:
Email: evolutiondes.evo@gmail.com
Hours: Monday to Friday, 9:00 AM – 6:00 PM
